The K-Fuze site allows an administrator to edit the users/content/tickets in bulk from the list page without the need to edit each record individually.
To edit Users:
- Expand Administration, select Users, and click User List.
- The following fields can be modified from the user list page without the need to modify each user individually:
- First Name
- Last Name
- Email
- Notification Email
- Login ID
- Display Name
- Language
- Click any of the above field to enable modifications.
- Make the necessary modifications and hit Enter.
To edit content:
- Expand Administration, select Content and click Content List.
- The following fields can be modified without the need to modify each content item individually:
- Click any of the above fields to enable modifications.
- Make the necessary changes and hit Enter.
To edit tickets:
- Expand Support and click the ticket project.
- The following fields can be modified without the need to modify each one individually.
- Title
- Requestor
- Category
- Type
- Assigned To
- Status
- Click any of the above fields to enable modifications.
- Enter the necessary changes and hit Enter.