Frequently Asked Questions

Add a Ticket Event for Date Control

  • Expand Administration and click Ticketing.
  • From the Select a Project drop down, click the ticket project for which to add an event.
  • Click the Events tab
  • Click Add New Event.
  • From the Field Name drop down, select any date control field.

            

  • From the Event drop down, select the trigger:
    • ondateselected: Trigger the event when a date is select.
    • onpopupclosing: Trigger the event when the pop up is closed.
    • onpopupopening: Trigger the event when the pop up is opened.
  • From the Javascript drop down, select the script to run with the trigger.
  • Click Save when finished.
Audience: Project Administrator, Site Administrators, System Administrators.